Shipping policy

Shipping Policy

All batteries sold by Batteryguru.in are sourced from dealers and suppliers authorized by the battery manufacturers, e.g., Amaron, Exide, Okaya, Luminous, MicroTek, SF Sonic, and more.

All products sold by us come with manufacturers’ warranty and proper bill. There are no hidden costs, extra taxes, or additional shipping charges on products offered by us. We offer free delivery and installation.


Order Placement and Delivery Timings

  • You can place the order online anytime. All orders received before 4:00 PM are installed on the same day* (applicable to car batteries only). Orders received after 4:00 PM may be delivered the same day. If same-day delivery is not possible, orders will be delivered the next day.
  • For Delhi NCR, same-day delivery is applicable for orders received on or before 5:00 PM and based on mutual agreement between the merchant and the customer.
  • In certain cities, on Sundays or holidays, orders received before 12:00 PM shall be delivered on the same day. For orders received after 12:00 PM, delivery will be scheduled for the next day.
  • In some cities, delivery services are closed on Sundays or holidays.
  • The 4-hour* or 24-hour* delivery commitment applies only to car batteries. If you are ordering any other product, please check the respective product’s detail page for delivery time.
  • Delivery starts at 10:00 AM every day.
  • Once we receive your order, our respective city delivery division will call you to confirm the order, shipping details, and your availability. Once the order is confirmed, the battery(ies) will be delivered to the shipping address provided.

Delivery

  • For all listed cities on the website, delivery is free of cost.
  • Delivery area shall cover the entire city as per the respective State/Union Territory jurisdiction and limits defined by the city Municipal Corporation, authority, or administration, respectively.
  • In some cities, due to security reasons, same-day delivery is unavailable after 2:00 PM.
  • A delivery charge may apply if the shipping address is nearby (or within 10 km ‘To and Fro’) to any listed city. Delivery charges are calculated based on the distance in kilometers from the delivery point.
    • The local city delivery division, along with the customer, will mutually decide the delivery charges, which shall be nominal.
    • The customer will be informed in advance of any delivery charges (if applicable) via email, phone, or SMS. Only after the customer agrees to pay the delivery charges will the product be delivered. Otherwise, the order will be treated as canceled.
  • Delivery may be delayed due to unforeseen or unavoidable circumstances such as stock unavailability, heavy rains, traffic jams, etc.

Installation Information

  • Installation of inverter batteries at locations above the ground floor and up to the second floor (without a working lift) is subject to nominal labor charges of ₹200-₹500, varying by city. A working lift is mandatory for installation locations above the second floor.
  • For inverter combos (inverter batteries + inverter machine) and new inverter battery installations, free installation is limited to connecting with the mains. It does not cover additional wiring, connections, or electrical accessories such as wires, switches, or sockets. The customer agrees to bear the respective extra cost for any additional work or electrical items required during installation.
  • Installation will be carried out within 24 hours of delivery or later, as per the customer’s availability.

Email: amitmediratta09@gmail.com

* Subject to availability of stock and delivery.

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